Aliya
Moreira,
MPH
Medical Student
University of Michigan Medical School
Aliya is a 4th year Medical Student at the University of Michigan. She serves as Quality Improvement Coordinator for the University of Michigan Student Run Free Clinic and has been the primary lead on developing the Phone Tree System. She is applying into Internal Medicine residency this year with an interest in Infectious Disease.
Presenting at the Nexus Summit:
Background: The University of Michigan Student Run Free Clinic (UMSRFC) is an interprofessional organization dedicated to providing quality, free of charge, healthcare to uninsured community members. The UMSRFC involves collaboration between students in medicine, nursing, pharmacy, public health, and social work programs. The UMSRFC receives phone calls for seven patient-serving teams that must then be promptly sorted to the correct clinical teams to ensure patients’ concerns are appropriately addressed. As a result of the COVID-19 pandemic and increasingly high call volume, the UMSRFC…