Jennifer Gan, MBA
Research Instructor/Manager
UAMS Center for Health Literacy, Dept. Medical Humanities & Bioethics
Jennifer M. Gan, MBA, is a research instructor and manager in the Center for Health Literacy (CHL), Dept. of Medical Humanities and Bioethics at the University of Arkansas for Medical Science (UAMS). Jennifer is a facilitator for several interprofessional educational events, the UAMS Seeking Educational Equity and Diversity sessions, and field testing patient educational materials. Before joining the UAMS CHL, Jennifer worked as deputy director of clinical research for the treatment of neuropsychiatric disorders. Jennifer has managed multiple clinical research projects, surgical resident educational research, and the Statewide California Alliance for Minority Participation. Jennifer has an undergraduate degree in sociology and a healthcare MBA, both from the University of California, Irvine.

Presenting at the Nexus Summit:

Clear health communication is essential in the pursuit of the Quadruple Aim. When patients and caregivers understand instructions for navigating health systems and engaging in their care, experience is enriched and outcomes are improved. Conversely, lack of understanding can contribute to missed appointments, suboptimal self-care, and a host of sequelae including avoidable readmissions, declining health, and increased costs. Unfortunately, most adults lack proficient health literacy skills and have some difficulty finding, understanding, or using health information to benefit their health.…